Privacy & Cookies Policy

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About this policy
Definition of Personal Data
Who are we?
How do we collect information from you?
What type of information is collected from you?
How is your information used?
Who has access to your information?
How and where do we store data?
Your choices
Use of ‘cookies’
Changes to this statement
Contact Information

About this policy

Bistro in the Barn is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

• You use our website www.bistrointhebarn.co.uk
• You make a booking on our website
• You make enquiries on our website
• You apply for a vacancy or are interested in working with us

Please ensure you fully understand this policy and take the time to read it in its entirely.

Definition of Personal Data

Personal Data means any data that relates to any person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our website.
By providing your personal data you agree that we can use your personal data in accordance with this policy.

Who are we?

Bistro in the Barn is a restaurant located at Hazlehead Farm, Lee Lane, Millhouse Green, Sheffield S36 9NN

How do we collect information from you?

We collect information from you:

• When you make a booking
• When you visit our restaurant (preferences, allergies etc.)
• When you make an enquiry
• When you sign up to marketing communications

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and so you may dine at our restaurant. Below is a list of the types of information we may request when you make a booking:

• Name
• E-mail address (used for booking confirmation and post-dining feedback emails)
• Billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
• Telephone number
• Company name
• Address
• Dietary requests
• Marketing preferences (whether you opt-in or opt-out and how you wish to be contacted)

You dine at Bistro in the Barn:

• Marketing responses (where applicable)
• Survey responses
• Current and past restaurant reservation details

You access our website:
Device Information about your computer hardware and software is automatically collected by Bistro in the Barn. This information may include:

• Device type (e.g. mobile, computer, laptop, tablet)
• Cookies
• Operating system
• IP address
• Browser type
• Browser information (e.g., type, language, and history)
• Domain names
• Access times
• Settings
• Referring website addresses
• Generic location (such as city or neighbourhood)

You apply for work at Bistro in the Barn:

• Personal details
• Employment details
• Education
• Salary history
• Other relevant details

If you’re interested in working for us, you may submit your CV to info@bistrointhebarn.co.uk
We will use the above information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@bistrointhebarn.co.uk

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. 
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• Send you service emails (booking confirmation and post-dining feedback)
• Improve our dining experience, website and customer service
• Send marketing communications if you have opted in to receive them
• We may use the information to customise the website according to your interests

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf.  For example, service providers (e.g. a marketing company for those who have subscribed to newsletters), third-party payment processors, and other third parties to provide our services and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy & Cookies Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this Privacy & Cookies Policy, and/or for as long as we have your permission to use and/or store it. We store personal data in cloud-based systems which are stored securely in data centres and on-premise file storage.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@bistrointhebarn.co.uk.
You have a right to request a copy of the personal information that Bistro in the Barn holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@bistrointhebarn.co.uk.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary with respect to the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following basis):
Booking information, general enquiries and/or job applications up to two years
Information for marketing purposes, as long as you give us permission to do so.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns and do not identify you as an individual.

We may use cookies for the following purposes:

Performance and analytics cookies

These help us analyse how the services are being accessed and used and enable us to track the performance of the website. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding our websites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

• Google Analytics - This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal data. You can read Google's Privacy & Cookies Policy here for further information [http://www.google.com/privacy.html]. You must not use this site if you are not happy with these terms.
• Facebook Pixel - This is a performance cookie that is used to track which pages users visit and which actions they perform on our website. This is to enable us to monitor user engagement and improve the site accordingly. It does not save personally identifiable information. https://www.facebook.com/privacy/explanation

Functionality-Related

We may use cookies or other similar technologies that allow us to offer you enhanced functionality when accessing or using our website.  By using our website, you agree that we can place these types of cookies on your device.

• Social Sharing: To allow users to share our content with friends through social networks such as Facebook and Twitter we may embed components provided by third parties or build our own components which use the third parties’ APIs. These third-party companies have their own privacy policies (Twitter user Privacy & Cookies Policy, Facebook user Privacy & Cookies Policy, Pinterest Privacy & Cookies Policy, Instagram Privacy & Cookies Policy, TripAdvisor Policy).

Advertising or Targeting-Related

We may use first-party or third-party cookies to deliver content, including ads relevant to your interests, on our sites or on third party sites.  Most of these service providers may collect your IP address and non-personally identifiable information about your visits to our site in order to serve ads while you are visiting other websites. Such non-personally identifiable information is anonymous and does not include your name, address, email address or other personal information, however your IP address may be collected. Below is a list of the third-party cookies which we may utilise. These third parties are responsible for how these cookies work and how the personal data is processed.

• Facebook - This is an advertising cookie that is used to retarget users with relevant advertisements
• Instagram - This is an advertising cookie that is used to retarget users with relevant advertisements
• Twitter – This is an advertising cookie that is used to retarget users with relevant advertisements
• Pinterest- This is an advertising cookie that is used to retarget users with relevant advertisements
• Google DoubleClick - This is an advertising cookie that is used to retarget users with relevant advertisements.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes to this statement

Bistro in the Barn will occasionally update this Privacy & Cookies Policy to reflect company and customer feedback. Bistro in the Barn encourages you to periodically review this statement to be informed of how Bistro in the Barn is protecting your information.
This policy was last updated in May 2018.

Contact Information

Bistro in the Barn welcomes your comments regarding this Privacy & Cookies Policy. If you believe that Bistro in the Barn has not adhered to this Privacy & Cookies Policy, please contact Bistro in the Barn at info@bistrointhebarn.co.uk. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.